Light Touch Technologies Terms and Conditions is a recommended read that is designed to protect the legal rights of both our customers as well as Light Touch Technologies. We value our customers and we are compliant with fair consumer practices. Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://lighttouchtech.ca website (the “Service”) operated by Light Touch Technologies (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, clients, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then we encourage you to contact Light Touch Technologis at 403-837-8478 or email at support@lttwebhost.net and we can discuss your concerns.
Each customer upon doing business with us at Light Touch Technologies receives a copy of our Terms and Conditions as well as a PDF contract agreement that is valid for as long as their service is active. We believe in transparency of doing business with our customers which helps to establish a level of trust. This is so important for the business relationship. We model after these important values. Please read our agreement policy below.
If for any reason you are not satisfied with our services or products, you can receive a full refund of your purchase within 30 days of original purchase. We strongly feel that you will be satisfied with our customer support, services and products.
We are very confident that you will be very satisfied with your purchases from Light Touch Technologies. Historically, our refund rate occurrence is extremely low. We cannot always satisfy every customer; however, our business goal is to have all of our customers satisfied with every service and product we offer.
The help desk here at Light Touch Technologies is here to provide a convenient service to its present and proposed customers. Our time frame in responding to any support ticket within our company business hours is ONE hour guaranteed. Our business hours are 9:00 am – 5:00 pm (Mountain Standard Time), Monday to Friday. Outside of these hours the response time is around 2 hours and is not guaranteed within that time. However, we try our best to respond within an acceptable amount of time.
Support tickets from individuals that are spam such as advertising themselves or others will NOT be tolerated, and the user will be deleted and blocked from our server. Automatic, computer generated (SPAMBOTS) support ticket submissions will be automatically blocked from our server.
The Service and its original content, features and functionality are and will remain the exclusive property of Light Touch Technologies and its licensors.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Light Touch Technologies.
Light Touch Technologies has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. However, we do monitor the links on our website. You further acknowledge and agree that Light Touch Technologies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We reserve the right to deny service to anyone who wishes to do business with Light Touch Technologies if the nature of their website is online adult and child pornography, racism content, hate, hacking sites, warez sites, illegal activity demonstrated, illustrated, written or implied, Any relation to Internet Black Market or known as Black Web. We exercise this right 100% of denial of service to these individuals.
Light Touch Technologies has the right to deny service to any customer who provides false contact information upon doing business with Light Touch Technologies. This information is including and not limited to name, email, address or phone number.
These Terms shall be governed and construed in accordance with the laws of Canada without regard to its conflict of law provisions. Read about Canadian Internet content law.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please visit our Customer Care Support page at https://lighttouchtech.ca/support/ or call 403-837-8478.
Copyright © 2024 Light Touch Technologies. All Rights Reserved.